Product Support Specialist South Island - Tigercat
CablePrice (NZ) Ltd | Listed yesterday
CablePrice (NZ) Ltd | Listed yesterday Be an early applicant
Product Support Specialist South Island - Tigercat
CablePrice (NZ) Ltd
Listed yesterday Be an early applicant
Listing Description
Location
Location Christchurch City, Canterbury
Job type
Job type Full time
Duration
Duration Permanent
Company benefits
Company benefits Competitive Salary + Free Health Insurance
Description
* Role can be based in any location
* **Full-time Opportunity in a leading OEM with long term job security **
* Commitment to our employees with ongoing training and development
Are you ready to transition away from the daily workshop grind, get into a largely autonomous regional role, and work with the rest of our network to give Tigercat customers the best support experience around? This could be your next career move.
**About the Opportunity: **
This position comes at an exciting time as CablePrice (long standing Hitachi construction equipment supplier) has just been appointed as the New Zealand importer and distributor for Tigercat forestry and off-road industrial machinery. As a result, we are looking for a highly qualified Equipment Technician to join our Product Support team. You will be providing prompt technical/practical support, problem resolution and be the go-to person for our South Island branches when they need assistance supporting Tigercat customers. You will need to keep up to date with changes and improvements in the market and be an expert primarily (but not limited to) the Tigercat range. With flexibility around work location, you will also be expected to take an active role in new machine set-up and supporting the sales team with delivery in the region.
To be successful in this role you will have:
* Health and Safety Commitment, it is our number one priority here at CablePrice. We look after ourselves and look after each other.
* The ability to advise and assist with fault diagnosis, repairs, and planning of machine modifications where required.
* Provide clear and concise explanations of product features and troubleshooting steps.
* Pride in delivering excellent customer service and maintaining lasting relationships with all stakeholders.
* Excellent communication and problem-solving skills
* In depth current industry knowledge
* Detailed knowledge of Tigercat product range will be advantageous
* A 'can do' attitude that keeps you going when the going gets tough - are you like our machines - tough, reliable, productive?
In Return, We Offer:
* Competitive pay rate: A rewarding salary, dependent on skills and experience
* Company Health Insurance: We offer Southern Cross's 'Wellbeing One' plan to our staff and also have discounted premiums for your immediate family
* Training & Career Development Opportunities: We invest in our employees with ongoing coaching, training, and professional development as well as succession planning and we look to promote from within
* Boost Employee Benefits Program: Boost connects our employees with amazing discounts and offers from over 50 of New Zealand's favourite brands and stores
* Stability: Work for a well-established, reputable company in a permanent full time position with long term job security
* Company culture: Supportive management who value your input in finding new and improved ways to achieving success
* Refer a friend Bonus: Employees can earn up to $2000 with a successful referral
* Employee Assistance Programme (EAP): Enables employees to access services to address personal and professional challenges, enhancing their wellbeing, and promoting happiness and productivity in the workplace
About us
CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd with a nationwide sales, parts, and service network. CablePrice is New Zealand's exclusive authorised dealer for Hitachi Construction Machinery, Tigercat, Bell Equipment, HSC Cranes, Montabert, and Isuzu Industrial Engines. We are also an authorised sales, parts, and service dealer for Isuzu Trucks in Wellington
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.
Ready to be part of a dynamic environment and grow with a trusted brand? Apply now and take the next step in your career with CablePrice.
Please click Apply Now to apply for this role or to register your interest.
CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd., with a national sales, parts and service network employing more than 380 people. CablePrice has anationwide networkof branches with fully equipped workshops and dealers providing sales, parts and service solutions across the country from the top of the North Island to the bottom of the South. Our branches are staffed by a team of highly qualified and experienced service personnel to attend to our customer’s equipment and commercial vehicles ensuring that they are always up and running at optimum operating condition.
CablePrice offers unsurpassed experience in the transport, rural contracting, construction, forestry, mining, and drilling industries. This experience has put CablePrice at the forefront of many industries that make up the infrastructure of the New Zealand economy.
Some of the Benefits to working for CablePrice:
* Competitive Pay: A rewarding remuneration package, dependent on skills and experience.
* Health Insurance: We offer free Southern Cross's 'Wellbeing One' plan to all staff as well as discounted premiums for your immediate family.
* Overtime: We offer daily overtime rates and weekend rates for technicians.Boost Employee Benefits Program: Boost connects our employees with amazing discounts and offers from over 50 of New Zealand's favourite brands and stores.
* Training & Career Development Opportunities: We invest in our employees with ongoing coaching, training, and professional development and look to promote from within.
* Tool Allowance: Fortnightly tool allowance for our technicians.Stability: Work for a well-established, reputable company with global backing, with long term job security.
* Company Culture: Supportive management who value your input in finding new and improved ways to achieve success.
#J-18808-Ljbffr