Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate:£12.82
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll be talking over the phone to customers with various mobile tech-related queries. You could be helping someone with a simple device query or assisting with more complex issues to keep them connected with loved ones. Every day brings new challenges.
You don’t need specific experience to join us. If you’re naturally helpful, calm, and good at building relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support your success by allowing you to schedule your own breaks, bank time, and offering occasional home working.
What’s in it for you?
* A starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends who are disabled, ill, or elderly.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave, supporting all parents.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support to carve your own career path. We’re committed to developing our people and supporting your career goals.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
Along with these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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