Overview
Cisco Webex & Meetings Engineer
+ £500 to £600 per day
+ 6-12 month contract
+ Hybrid working in UK
+ SC Cleared role
We're seeking a Unified Communications & Network Support Engineer to deliver secure, high-quality collaboration and networking support across classified defence networks. You'll manage Cisco, Microsoft, and AV systems, ensuring resilient communication solutions that meet stringent security and operational standards.
Key Responsibilities
* Deliver secure IT, AV, and Cisco networking support across classified environments.
* Administer and maintain collaboration platforms including Cisco Webex, Microsoft Teams, and Skype for Business.
* Support and configure AV systems such as Cisco P60, Crestron, and Polycom within secure meeting and operational spaces.
* Manage identity and authentication services via Active Directory, Azure AD, and Microsoft Exchange.
* Lead Unified Communications migrations and Cisco Expressway upgrades, ensuring minimal disruption and full compliance with defence standards.
* Develop and maintain technical documentation, configuration guides, and operational procedures aligned with MOD/Defence Information Assurance frameworks.
* Troubleshoot complex UC/network issues, working closely with infrastructure, security, and operations teams.
Required Skills & Experience
* Proven experience supporting secure IT and Unified Communications environments (Defence, Government, or similarly regulated sectors).
* Strong hands-on experience with Cisco collaboration tools, AV systems, and networking technologies.
* Proficiency in Active Directory, Azure AD, and Exchange administration.
* Solid understanding of network security principles, identity management, and UC integration.
* Experience with Expressway deployments, UC migrations, and hybrid collaboration environments.
* Strong documentation, communication, and stakeholder engagement skills.
Desirable
* Cisco certifications (e.g., CCNA Collaboration, CCNP Collaboration)
* Microsoft certifications (e.g., MS-700, MS-720)
* Familiarity with MOD JSP standards, Defence Digital, or similar governance frameworks.
* Experience working in classified or restricted IT environments
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