Job Description We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world.
Our client has doubled their sales in two years thanks to serious digital investment.
They are a hugely customer focused business and are introducing cutting edge technology and building a dynamic team to further improve online experience.
The Head of Ecommerce with manage their digital store front, improving site performance and driving engagement, conversion and sales.
The Role:
Manage and nurture a happy and high performing team who have a clear vision for the future and a “can do” attitude
Improve customer experience, engagement and conversion across desktop & mobile
Deliver the ecommerce experience strategy in line with ever evolving customer behaviours
Partner with colleagues in performance marketing to ensure the site supports acquisition with a best in class customer journey
Own content structure and functionality of the website with a team covering UX, content, SEO & conversion.
Manage third party technology supplier relationships
Embed personalisation and recognition capabilities across the website to support relevancy and improve user outcomes.<...