General information Reference 009496 Publication start date 03/09/2025 Job description Hire and Sales Co-ordinators Post description Hire & Sales Co-ordinator Division Plant & Tools - Hire & Sales Title Hire and Sales Coordinator- Elgin Contract type Permanent Full Time Location United Kingdom, Scotland, Elgin Plant & Tools Location Moycroft House, Moycroft Industrial Estate, Elgin, IV301XZ Number of positions to be provided 1 Employment Details Contract hours 42.50 About the role The Role Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the HSC will include: • Processing all hire desk administration including customer and supplier queries • Managing approx. 40-50 incoming and outgoing hires per day • Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities • Load checking vehicles and working effectively with the depot team of drivers and fitters • Resolving customer complaints and supplier issues efficiently About You Successful applicants should demonstrate the following: • Previous experience of working within a high-volume hire desk role is essential • Excellent customer service skills with a focus on increasing sales • Effective communicator with strong organisational skills and attention to detail • Proficient IT skills with working knowledge of MS Office including Outlook and Excel • Strong team player with the ability to work to own initiative • Although a plant & tool hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. About Us What We Offer & Why Join Us? You'll be joining an industry leader that's growing & genuinely committed to your success, backed by our core values of Communication, One Team, Dedication, & Efficiency. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big & small across construction, infrastructure, events & more. With nearly 200 locations nationwide & a wide range of specialist divisions, we offer exciting opportunities in everything from Plant & Tools to Lifting, Survey, Environmental & Event Services. At GAP Group, we're a family-run business with over 50 years of experience—& we do things the right way. We invest in our people from day one, offering tailored training, clear development paths, & a supportive culture that puts you first. As an independent company, we make fast, smart decisions that back our team 100%. Enjoy generous holidays, Life Assurance & wellness support, all while building a career that truly matters. If you're ready to feel valued & grow with us, we'd love to hear from you. Ready to get started? Upload your CV & complete our short application—we'll take it from there. We're proud to be an Equal Opportunities employer & embrace the unique contributions each individual brings—regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect & good working practices to help every employee thrive & perform at their best.