Overview
Join to apply for the Customer Delivery Driver - Inverurie Extra role at Tesco.
Salary: Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
Hours: It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you’d prefer to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
Availability: The role requires availability as shown in the weekly windows. We will schedule your contracted hours within these times and you’ll have 3 weeks’ notice of your shifts. We support flexibility, so if your availability matches closely but not exactly the advertised times, we’d still love to hear from you.
Customer focus: Customers are at the heart of everything we do. As the face of Tesco on the road, you will meet and talk to customers in their homes, delivering great service with a smile. This role is hands-on, physical and full of variety.
There is a team of Managers and colleagues back at base ready to support you when you need them.
Everyone is welcome at Tesco, including options for flexible working.
About the role
Availability Window
* Sun: 07:00:00 – 14:00:00
* Wed: 16:00:00 – 20:00:00
* Sat: 07:00:00 – 14:00:00
Responsibilities
* Delivering your part of our customer shopping trip by ensuring the van and trays are clean and tidy.
* Keeping the back yard clean and free of rubbish, and picking up litter as you see it.
* Washing trays as part of the tray wash process.
* Loading the van as required and checking the van for roadworthiness.
* Talking to the customer about changes to their order, substitutions, or refunds as needed.
* Taking care of products/deliveries as if they were your own.
* Explaining substitutions to customers so they are not charged more.
* Delivering during the customer’s time slot.
* Calling the customer before arriving if you are early.
* Calling the store/centre if running 30 or more minutes late.
You will need
* Build relationships with colleagues to create team spirit and support the store.
* Be warm and welcoming in interactions with customers and colleagues.
* Respond quickly to changing customer needs and embrace store changes.
* Be energetic and driven to deliver beyond expectations while balancing home and work life.
* Share ideas with your Manager and colleagues to improve the store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Colleague discounts and benefits including Cardclubcard perks
* Access to wellbeing services and life cover with pension where available
* Benefits you can choose from, including discounts, cycle to work schemes, and more
* Uniform provided and inclusive recruitment process
About Tesco
Our vision is to become every customer's favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. We are committed to diversity, equity and inclusion and to an accessible recruitment process.
Tesco is an equal opportunities employer. We welcome chats about flexible working and support candidates through the application process.
For more information about us please visit www.tescoplc.com
Inverurie, Scotland, United Kingdom
#J-18808-Ljbffr