Position
Civil Enforcement Officer (CEO)
Parking Enforcement team – East Suffolk Services Limited
Lowestoft Depot, Lowestoft, Suffolk, NR32 2EF
Working Hours & Contract
* Hours: 37 hours per week.
* Shift pattern: 11‑hour shifts, 4 days on / 4 days off.
* Contract: Permanent.
Salary
£28,598 – £31,022 per annum.
Key Responsibilities
* Patrol car parks and streets within East Suffolk Council’s boundary.
* Identify and enforce parking regulations and deliver Penalty Charge Notices where necessary.
* Report issues and maintain accurate records of enforcement activities.
* Provide a proactive, customer‑focused approach while engaging with the public.
* Support the delivery of high‑quality, efficient services that the community relies on every day.
What You Will Need
* Experience working in a front‑line service environment with strong customer‑service skills.
* Ability to converse politely and empathetically with the public in a variety of situations.
* Proficiency with smart technologies and software; willingness to learn new systems.
* Full driving licence.
* Flexibility to work the required shift pattern.
Benefits
* Competitive salary and matched pension scheme with Royal London.
* Health and wellbeing package (Canada Life) including online GP and dentist access plus life insurance.
* Access to wellbeing resources, counselling and mental‑health support.
* Learning and development opportunities tailored to your role and personal goals.
* Exclusive discounts on tech, holidays, travel, fashion, health, and beauty.
* Car benefit scheme and cycle‑to‑work scheme.
Contact & Application
For an informal discussion, please contact Wendy Lake by phone 07795 825253 or email wendy.lake@eastsuffolkservices.co.uk.
Application Process:
1. Read the advert and the Job Description and Person Specification (Word).
2. Complete the Supporting Statement template (Word). Your statement must address each criterion in the Person Specification – other formats will not be accepted.
3. Complete the online application and upload your statement. CVs are not accepted.
Closing & Interview Dates
Closing date: 7 November 2025 – 11:30 pm.
Interview date: Week commencing 18 November 2025.
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