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Parent support advisor

Durham Tees Valley Airport
North East Ambition
Parent support advisor
Posted: 27 October
Offer description

Salary: £26,824 - £28,142 pro rata (actual salary £14,093 - £14,786); Hours: 22.5 per week over 3 days, Term Time Only plus 1 week.

Contract Type: Permanent.

Location: St Augustine’s Catholic Primary School, Gunnergate Lane, Coulby Newham, Middlesbrough, TS8 0TE.

St Augustine’s Catholic Primary School is part of the Nicholas Postgate Catholic Academy Trust (NPCAT), a family of 38 schools that includes two sixth forms and a football academy. With more than 12,300 students and 1,500 staff, NPCAT is now one of the largest multi‑academy trusts in the UK.

We are seeking to appoint a highly motivated, well‑skilled and hard‑working Parent Support Advisor to become part of our enthusiastic and dedicated team for 3 days a week. The ideal candidate will be positive and proactive, able to communicate effectively with parents, carers and external agencies to build supportive relationships.

The role will also act as a Deputy Designated Safeguarding Lead, working in partnership with staff, pupils, parents, carers and other professionals to ensure robust safeguarding procedures are in place. Working with a range of agencies, the role will enable pupils, particularly the most disadvantaged, to have full access to educational opportunities and overcome barriers to learning and participation. The Parent Support Advisor will support children and families, improving mental health, wellbeing, relationships, attendance and home and school circumstances, while respecting the distinctive Catholic nature of our school.


We are looking for someone who will:

* Develop strong professional partnerships with a range of external agencies.
* Have an excellent up‑to‑date knowledge and understanding of safeguarding issues and procedures, particularly in relation to the most recent Keeping Children Safely in Education guidance.
* Have a proven record of dealing effectively with safeguarding cases.
* Promote and support the Catholic ethos of the school.
* Be a positive role model in terms of behaviour, work and attitudes.
* Establish and foster good relationships with all parents/carers of children at the school.
* Be an excellent communicator, demonstrating strong IT skills, including the use of CPOMS.
* Be highly motivated, flexible and enjoy working as part of a team.


We offer you:

* A welcoming community with a strong Catholic ethos;
* Well‑behaved and motivated children who enjoy learning and coming to school;
* A welcoming and supportive staff team;
* Supportive and dedicated parents and governors;
* Opportunities for your own continuous professional development.

Visits to the school are very welcome. Please call the school office on 01642 599001 and ask for Mrs Charlie Dunning, Deputy Headteacher, or email the school at enquiries@staugustines.npcat.org.uk to arrange a visit or for further information.

Closing date: Monday 10th November 2025, 9am. Interview date: To Be Confirmed.

Nicholas Postgate Catholic Academy Trust is committed to equality of opportunity, safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The post is subject to an enhanced DBS check along with other relevant employment checks. The successful candidate will be required to sign a Catholic Education Service contract.

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