Salary: £28,500 - 28,500 per year Requirements: An IT, Computer Science, Information Systems, Data, or Engineering-related degree Strong general IT knowledge (hardware, software, Windows environments) SQL knowledge (queries, joins, basic reporting) Experience with reporting or data analysis tools (for example Power BI, Tableau, Excel, or similar) Exposure to databases and structured data A logical, problem-solving mindset Confidence communicating with non-technical users Interest in ERP, MRP, or manufacturing systems (training will be provided) Desirable but not essential: Any exposure to legacy reporting tools such as Crystal Reports Basic scripting or automation experience (for example Python, VBA, PowerShell) Experience gained through placement years, internships, or projects Responsibilities: Providing day-to-day IT support across the business Setting up, configuring, and maintaining computers, devices, and production-related IT equipment Diagnosing and resolving hardware, software, and basic network issues Managing user accounts and system access Installing, updating, and maintaining software Supporting production-related IT and factory systems Maintaining IT asset records and basic documentation Developing a strong understanding of the organisation’s ERP and MRP systems Supporting and optimising workflows relating to works orders, sales orders, and purchase orders Updating and maintaining accurate Bills of Materials Improving data integrity across systems Analysing factory and operational workflows and supporting process improvements Creating SQL queries for internal reporting and dashboards Supporting management reporting and operational analysis Developing simple tools, scripts, or automations to improve efficiency Working with backend databases to support reporting and system functionality Liaising with external IT and software support partners when required Meeting with software providers to assess new systems and technical feasibility Providing system training and support to users across the business, including senior management Contributing ideas around best practice and future system improvements Technologies: Backend ERP Excel Hardware Support Network Power BI PowerShell Python SQL Tableau VBA Windows More: We are a well-established organization located in Hereford, offering a fantastic opportunity for a recent graduate to join our team as a Graduate IT / Systems Analyst. In this role, you will gain hands-on exposure to real-world ERP and manufacturing systems, and have the chance to develop your SQL, reporting, and systems skills. Youll play a key role in supporting and improving our internal IT and systems environment, with direct interaction with senior stakeholders. We offer long-term progression into systems, data, or ERP-focused roles, ensuring a beneficial career path. last updated 5 week of 2026