Location: OX13 Salary: £32,000 – £33,000 per year Hours: Monday – Friday, 8:00am – 5:00pm (some flexibility available) Contract: Full Time Start date: ASAP We are currently recruiting for an Account Coordinator / Helpdesk Administrator to join a busy and fast-paced operational team based in the OX13 area. This role plays an important part in ensuring the smooth coordination of maintenance requests, administrative processes, and communication between internal teams and contractors. The successful candidate will be highly organised, proactive, and comfortable managing multiple tasks while maintaining excellent attention to detail. Key Responsibilities for an Account Coordinator: Acting as a central point of contact for incoming service requests via phone, email, and internal systems Logging, updating, and tracking jobs through internal systems to ensure accurate records are maintained Coordinating engineers, contractors, and internal teams to schedule planned and reactive works Monitoring the progress of jobs and ensuring tasks are completed within agreed service level agreements (SLAs) Following up with contractors and internal teams to ensure works are completed on time Raising purchase orders and processing associated paperwork in line with internal procedures Assisting with quotations and minor works requests where required Maintaining accurate documentation and ensuring all records ar...