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Mandarin/Chinese-speaking Verifications Subject-Matter Expert, Gloucester
Client: Hays
Location: Gloucester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
About us
We are one of the fastest-growing online marketplaces in the world, building a fair, transparent, and trusted platform for buyers and sellers. Our mission is to innovate eCommerce with integrity and momentum.
About the Role
As a Verifications Subject-Matter Expert, you will be the authority on seller eligibility, fraud detection, and due diligence. You will review applications, identify red flags, and guide Verification Administrators. You will also improve verification processes, define thresholds, and analyze data to mitigate risks.
What You'll Be Doing
* Conduct reviews of seller applications and documentation
* Perform due diligence checks to ensure legitimacy
* Escalate complex cases
* Refine verification criteria based on market trends
* Analyze data using Salesforce and Excel
* Collaborate to improve processes
* Mentor Verification Administrators
What You'll Bring
* Strong analytical skills and attention to detail
* Proficiency in Excel
* Experience with Salesforce or similar CRM
* Excellent communication skills
* Independent decision-making
* Organizational and multitasking skills
* Experience in eCommerce or online marketplaces
Why Join Us?
Join a dynamic team that values trust and innovation. Shape processes, influence decisions, and impact a growing global company.
Ready to keep our marketplace safe and smart? Let's talk.
Work hours: Monday to Friday, 37.5 hours
Salary: £30,000
Location: Hybrid if local to Bournemouth, remote possible
Application process: Click 'apply now' or contact us for a confidential discussion.
Hays Specialist Recruitment Limited acts as an employment agency. By applying, you accept our T&Cs, Privacy Policy, and Disclaimers at hays.co.uk
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