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We’re looking for a proactive and capable Assistant Practice Manager to join our leadership team. This is a full-time, on-site role across our four veterinary branches. You’ll play a key part in the day-to-day operations and help ensure we continue delivering excellent care to our clients and their animals.
About the role:
As Assistant Practice Manager, you’ll support the leadership team in overseeing clinic operations, managing staff, and maintaining high standards across the group. You’ll have the opportunity to make a real difference in a team that values collaboration, professionalism, and animal welfare.
Key responsibilities:
* Rota coordination:Plan and manage veterinary rotas to ensure full coverage and smooth running across all four sites.
* Complaint resolution:Handle both clinical and client service complaints with empathy and professionalism.
* Performance oversight:Monitor clinical and operational performance to ensure consistent quality across all locations.
* Team support:Delegate tasks effectively, ensuring responsibilities are clear and operations run efficiently.
* HR support:Work alongside the Practice Manager on recruitment, onboarding, training, and team development.
What we’re looking for:
* Experience managing a large veterinary practice or multiple branches
* Strong business awareness, including budgeting and financial understanding
* Confident leadership with the ability to support and motivate a diverse team
* Familiarity with veterinary software, IT systems, and HR processes (preferred)
* Clear communication, a calm approach to problem-solving, and a focus on high standards
* A positive, forward-thinking attitude and a genuine passion for supporting people and animals
This is a full-time role of 40hrs per week salary between £36-£40k dependant on experience.
If you’re ready for a leadership role where your ideas and input matter, we’d love to hear from you.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
* Industries
Veterinary Services
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