Salary: £33,000 - 48,000 per year Requirements: Strong analytical and data-driven mindset Proactive, inquisitive, and confident in challenging the status quo Self-motivated, disciplined, and results-focused A collaborative team player with a can-do attitude Hands-on experience with DEX tools such as Nexthink, Systrack, Controlup, Dynatrace, or Alternity Responsibilities: Identify and deliver automation and remote action opportunities Collaborate with our EUA Centre of Excellence to test and implement improvements Use analytics to reduce incident volumes, speed up resolution, and improve user satisfaction Drive proactive investigations, self-healing, and self-help solutions Partner with teams to embed dashboards, insights, and data-driven decisions Support Root Cause Analysis and continuous improvement through EUA data Champion a fix-forward culture focused on user experience and productivity Identify innovation, cost-saving, and value-add opportunities across accounts Technologies: Dynatrace Support More: At Computacenter, we are committed to making technology work for people. Join our End User Experience team and leverage state-of-the-art analytics tools within a supportive environment. You will have the opportunity to innovate and directly impact how thousands of users engage with technology. We highly value your insights, aiming to enhance productivity and user satisfaction. If you are ready to drive smarter, faster, and more proactive IT experiences, we encourage you to apply and help shape the future of end user experience. last updated 8 week of 2026