Production Trainee Service Engineer - London
LONDON, United Kingdom (Remote)
Job Info
* Job Identification 463
* Job Category Service & Support
* Posting Date 03/04/2026, 09:00 AM
* Locations 4 Roundwood Avenue, Uxbridge, UB11 1ET, GB (Remote)
* Job Function Associate
Job Description
Join Canon UK as a Professional Trainee Field Service Engineer! Are you passionate about a career delivering exceptional service and working with cutting‑edge professional print technology? Canon UK is looking for a Trainee Service Engineer to join our dynamic team!
Location: Ideally located in the London area
Responsibilities
What you’ll be doing
* Diagnose and troubleshoot technical faults
* Carry out routine servicing and preventive maintenance
* Support equipment installations and set‑ups both onsite and remotely
* Deliver excellent customer service and build strong client relationships
* Ensure equipment downtime is kept to a minimum to support smooth customer operations
This is a hands‑on role where no two days are the same — ideal for someone who enjoys variety and learning on the job.
What we’re looking for
You don’t need previous engineering experience — just the right mindset. We’re looking for someone who is:
* Technically curious and eager to learn
* A good communicator with a positive, customer‑focused attitude
* Able to follow guidance and work well within a team
* Organised, reliable, and motivated to develop new skills
Full training will be provided through a combination of structured learning, certifications and real‑world experience alongside expert engineers.
What we offer
* Comprehensive training and ongoing development
* Supportive team environment with experienced mentors
* Opportunity to build a long‑term career in engineering
* Exposure to leading workplace technology
* A role where you can learn, grow and make a genuine difference
* Installing, servicing, and repairing a range of Canon Professional Printers
* Following standard call procedures and maintaining high‑quality standards
* Achieving a high first‑time fix rate and minimizing return visits
* Delivering an outstanding customer experience that drives satisfaction and loyalty
Qualifications
What We’re Looking For:
* A proactive, detail‑oriented professional who thrives in a fast‑paced environment
* Strong time management and teamwork skills
* A passion for technology and a commitment to service excellence
* Capacity to work in an environment focused on superior customer service and continuous business performance improvement
* Excellent customer service and communication skills, and the ability to be a team player supporting colleagues and contributing to team objectives
* Ability to remain calm under pressure and prioritise tasks and activities effectively
* Highly organised, proactive, problem‑solving and time‑management skills allowing for high productivity; cost‑effective action and determination to succeed
* Salary up to £24,801 plus Central London Allowance
Location – London
Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
Learning & Development – As a company that encourages continuous learning you will always have resources and support available.
Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
Employee discount – Up to 38% off products from our Canon store.
Some other Benefits – Generous Pension, Canon Awards, Cycle to Work scheme, Season ticket loans and charity volunteer days.
#J-18808-Ljbffr