Housing Officer
Location: Didsbury, Manchester
Salary: from £30,036 - £32966 (Pay Review Pending)
Full time / 35 hours per week / Permanent
About Us
Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester.
Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues, and partners. Southway values diversity in all aspects of its communities and operations.
The Role
An exciting opportunity has been created in our Housing Management and Support Service for a Housing Officer. You will be managing tenancies in accordance with policies, procedures, and targets. Due to the busy and unpredictable nature of the role you must be able to manage your time and make decisions effectively.
Candidates
Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days.
We are looking for an officer who can work on all aspects of tenancy management.
* Allocations and voids
* Changes of tenancy and rightsizing
* Tenancy sustainment
* Property and garden condition
* Safeguarding, domestic abuse and community safety
* Neighbourhood management
You will use your professional experience and expert sector knowledge to develop and deliver a high-quality service. You will be solution-focused and professionally curious. Previous experience in tenancy management would be beneficial, but more importantly you will need to be great with people and be an excellent team player.
Closing Date: Monday 8 September 2025
Interview Date: Wednesday 17 and Thursday 18 September 2025
For an informal discussion please contact Nicolla Pawson, on (phone number removed), or e-mail .
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.
All applicants who have a disability or from an ethnic minority background or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.
All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview