We’ve got a great opportunity to join a small but thriving business in a role right at the heart of the business, offers variety and flexibility, and puts work-life balance front and centre. You’ll never have to worry about missing a sports-day, or feel awkward asking for time off for the dentist - this is a company that trusts its people and supports them to do their best work. This is a part-time position - Approx. 30 hours per week (flexible across 5 days) What you’ll be doing: This is a varied and hands-on role where no two days are quite the same. You’ll be based in a small, close-knit office, working across finance, admin, customer service, and operations. Managing customer accounts and responding to queries Supporting customers and handling general admin and service tasks Finance Admin including raising invoices, reconciling payments Updating systems and ensuring accurate records Helping with logistics, paperwork, and ad hoc tasks across the team What we’re looking for: We’re looking for someone who thrives on organisation, takes pride in accuracy, and puts the customer at the heart of everything they do — someone who enjoys being the go-to person that keeps things running smoothly. Experience in a similar finance/admin/customer-facing role Comfortable working with numbers and financial processes Great attention to detail and a proactive mindset Clear, confident communicator (written and verbal) A team player who takes ownership and enjoys variety Role Details Office Based Role: Newcastle-Under-Lyme Salary: £28,000 - £30,000 Pro Rata Mon – Fri: Approx 30 hours per week with flexibility around start and finish times Free on-site parking