Job Purpose
The Deputy Care Manager will support the Registered Manager in the day-to-day running of the care home, ensuring high standards of care, compliance with regulatory requirements, and effective leadership of staff. The role involves deputising in the Manager’s absence and promoting a positive, person-centred care culture.
Responsibilities
* Leadership & Management
* Support the Registered Manager in managing daily operations of the care home
* Act as Manager in the absence of the Registered Manager
* Supervise, mentor, and support care staff
* Conduct staff supervisions, appraisals, and performance reviews
* Assist with recruitment, induction, and training of staff
* Promote teamwork, professionalism, and a positive working environment
* Care Quality & Compliance
* Ensure high-quality, person-centred care is delivered at all times
* Maintain compliance with CQC regulations and care standards
* Participate in audits, inspections, and action planning
* Support safeguarding procedures and incident reporting
* Ensure care plans and risk assessments are updated regularly
* Clinical & Care Duties
* Support residents with complex care needs
* Administer medication safely (if trained/qualified)
* Monitor residents’ health and wellbeing
* Liaise with healthcare professionals (GPs, nurses, social workers)
* Respond appropriately to emergencies
* Administration & Documentation
* Maintain accurate care records and reports
* Support rota planning and staffing levels
* Assist with budgeting and stock control
* Handle complaints professionally and efficiently
* Family & Professional Communication
* Build positive relationships with residents and families
* Attend care reviews and multidisciplinary meetings
* Act as a point of contact for concerns or queries
Skills & Experience Required
* NVQ Level 3 n Health & Social Care
* Previous experience in a senior care role (Senior Carer / Team Leader)
* Strong leadership and organisational skills
* Knowledge of CQC regulations and safeguarding
* Excellent communication and interpersonal skills
* Ability to manage workload and prioritise effectively
* Compassionate, professional, and reliable
Desirable
* Experience supporting inspections
* Medication administration qualification
* Dementia care experience
* First Aid & Safeguarding training
Personal Qualities
* Caring and empathetic
* Confident decision-maker
* Professional and trustworthy
* Flexible and adaptable
* Role model for best practice
#J-18808-Ljbffr