Role: Loyalty Manager Location: Brighton (Hybrid, 2 days per week in office) Hours: Full time, Monday - Friday, 9:00am - 5:30pm Pay: £45,000 per annum Immediate start An excellent opportunity has arisen for a Loyalty Manager to join one of our biggest clients, an exciting household name, in their Brighton office (on a Hybrid basis). The Loyalty Manager will be responsible for managing loyalty programme activities, supporting programme relaunch, and driving member revenue, engagement, and retention. Benefits: Competitive benefits package to reward and incentivise The Requirements: Proven experience in retail loyalty programme management (CRM & Loyalty Manager or Loyalty Manager) Experience working within omni-channel retail environments Proficiency with Microsoft Excel, PowerPoint, Power BI, and Google Analytics Experience using Talon.One platform (preferred) Experience with Klaviyo or similar SaaS-based CRM tools (preferred) Strong project management skills High commercial awareness and customer-focused mindset Excellent organisational skills and attention to detail Skilled in managing complexity and diverse stakeholders Results-driven approach with comfort in test-and-learn scenarios Proactive, accountable, and takes initiative Effective interpersonal and relationship-building skills The Role: Collaborate closely with the Senior CRM & Loyalty Manager to meet incremental revenue objectives (+£...