Admin Officer Admin Officer Location: Civil National Business Centre, 21-27 St Katherines Street Northampton, NN1 2LH OFFICE BASED Hourly rate: £13.25 per hour Working Days/Hours: Monday to Friday, 37 hours per week, 8:30am - 5pm Contract: This is a temporary position for 3 months but due to be extended pending performance and business needs. Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector. List the duties/ responsibilities for Admin Officer: Have a positive approach and a can-do attitude. You'll need to be open to change and not be afraid to take on challenges. Have flexibility and the ability to adapt across teams and processes. You'll need to demonstrate flexibility in your thinking and be able to adapt to new situations, including those outside your area. Work in a fast-paced, challenging environment with the customer at the heart of everything we do. Field calls from the public seeking assistance issuing or responding to their claim Keeping regular contact with court staff at processing sites throughout the country Deliver customer query resolution across various customer contact channels. Consistently meeting performance indicators for accuracy and timeliness Clearance level (to be applied for by Brook Street upon a successful appl...