Support Engineer
Salary up to 45k
Hybrid - South Darenth
I am seeking a driven and technically capable individual to join a dynamic team working on smart vehicle technologies and connected systems. This hybrid role bridges product development and engineering, offering exposure to innovative telematics solutions and cloud-based platforms.
You'll play a key role in supporting the lifecycle of new products—from early-stage planning and technical exploration to customer support and deployment. The position suits someone with a blend of problem-solving ability, technical knowledge, and a curiosity for how products evolve in a real-world setting.
Role Focus:
Product Launch Support – Contribute to planning, coordination, and rollout of new offerings. Engage with technical documentation and internal systems to ensure readiness.
Technology Partner Liaison – Work directly with hardware and software vendors to evaluate compatibility, explore enhancements, and bring new ideas to life.
Research & Emerging Tech – Keep up to date with shifts in the tech landscape, particularly across IoT, automotive connectivity, and data-driven systems.
Cross-Team Technical Assistance – Act as a go-to resource for technical queries from commercial teams and customers. Run product trials and troubleshoot issues when needed.
Tailored Solution Creation – Assist in building adaptable product configurations that solve customer challenges and align with business direction.
Ideal Background:
A degree in IT, computing, or engineering, or equivalent commercial experience in a relevant technical role.
Knowledge of cloud services such as Azure or AWS, and an understanding of IoT infrastructure.
Experience using a programming language such as Python (or willingness to learn).
Analytical mindset with the ability to interpret data and resolve technical challenges.
Familiarity with automotive or fleet systems is advantageous.
Confident communicator with a collaborative and proactive approach.
What’s on Offer:
Performance-related bonus paid quarterly (averaging 10%)
Monthly fitness allowance (up to £60)
Matched contributions to pension scheme (up to 5%)
25 days annual leave, rising over time + bank holidays
Additional company-wide leave day
Vision support and employee well-being services
Life assurance and other standard benefits