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Job title: Area Manager
Department: Merce & Enterprise
Reporting to: Executive Director of Merce & Enterprise in the interim
Salary: £44,322 per annum FTE
Hours: 40 per week
Location: Based in the London office – with daily travel across London to visit 8+ shops.
Contract type: Six-month fixed contract initially with the possibility of a further six-month extension
Aims and influence
* Optimise profit through maximising sales and minimising costs across designated shop portfolio. Setting agreed key financial initiatives to achieve targets.
* Manage staff succession planning, development, and recruitment across a designated shop portfolio.
* Identify opportunities for development & improvement across designated shop portfolio.
Financial and supervisory responsibility
* Line management of shop managers across a designated shop portfolio.
* Shops budget responsibility in conjunction with the Finance team and Head of Retail.
Other key details
* A five-day working pattern, including some weekends, will be required.
* Flexibility required to support the retail team when business directs, such as shop cover for annual leave and sickness.
* A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.
Person Specification
Essentials
1. Experience of multi-site retail management in a charity and/or commercial retail organisation
2. Proven ability to manage and motivate others to achieve exceptional results
3. Commercial focus, with a proven track record of setting and managing budgets.
4. Experience in strategic planning and proven ability to prioritise effectively.
5. Confident in conflict management and resolving disagreements.
6. Good verbal and written communication skills with the ability to summarise and present ideas and information to a range of audiences.
7. Good interpersonal and influencing skills, capable of interacting with a range of people, including staff, volunteers, members & key stakeholders.
8. An ability to work independently, self-motivate, and prioritise your own tasks and time, while also taking direction and working collaboratively.
9. Flexible in approach and enjoys working in a dynamic and changing environment.
10. Logical, with good attention to detail and a creative problem solver.
11. Demonstrable working knowledge of Microsoft Office (Word, Excel, and Outlook)
12. Knowledge of health & safety and safeguarding.
13. Commitment to Crisis’ purpose and values, including equality and social inclusion.
Desirable
1. Experience of working in the voluntary sector and delivering positive social impact.
2. Experience of working with and supporting vulnerable people.
#4691623 - Benjamin Reynolds
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