We are proud to be part of the Independent Builders Merchant Group (IBMG), the largest independent merchant in the South of England, operating through five core divisions: Builders Merchants, Timber, Plumbing & Heating, Roofing, and Electrical. We primarily serve trade customers with an extensive product range. Our group operates 171 branches from Penzance to Margate, with revenues exceeding £600 million and over 2,100 employees.
The Role
We are recruiting a Credit Controller to join our team to provide effective and professional credit control support to the Independent Builders Merchant Group.
Your responsibilities will include:
* Processing and applying customer payments, credit notes, and other transactions accurately and timely
* Setting up customer accounts and credit limits according to company risk management policies
* Conducting credit referencing and insurance cover activities during account setup, credit reviews, and credit limit increases
* liaising with agencies, branches, insurers, customers, and the credit control manager to ensure policy compliance
* Collaborating with stakeholders to collect cash timely, meet collection targets, and achieve KPIs such as bad debts, on-stop accounts, and DSO
* Supporting risk mitigation and identifying opportunities for efficiency improvements
Experience
Minimum 2 years of Credit Control experience (desirable)
Location and Hours
The role is based at our Branch Support Centre in High Wycombe. It involves working 37.5 hours per week, Monday to Friday, from 8:45 am to 5:15 pm.
The Rewards
Joining us means becoming part of the leading and largest Independent Builders’ Merchant in the South of England. We offer training, support, and career progression opportunities in a positive work environment. You will join a friendly, welcoming team and benefit from an excellent package that includes a competitive salary, pension, bonus scheme, employee assistance program, perks membership, and staff discount.
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