Customer Assistant – Online
We’re looking for friendly, customer‑focused people to join our Online team, where you’ll pick and pack customer orders ready for delivery or collection.
You’ll work in a fast‑paced, structured environment with clear routines and timed activities that help keep everything running smoothly – all to make sure our customers can get what they need, when they need it.
Use in‑store tech to accept orders, find the right products, and prepare them to go quickly and carefully. You’ll also support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.
Responsibilities
* Pick and pack customer orders for delivery or collection.
* Accept orders and operate in‑store technology to locate products.
* Prepare products to go quickly and carefully.
* Support other store functions such as Replenishment and Customer Service as required.
Qualifications
* Helpful and friendly approach.
* Enjoy staying active and being hands‑on.
* Work well in a busy, structured environment.
* Comfortable using equipment safely and following processes.
* Loves to help support customers and resolve their queries.
Benefits
* Fully flexible shift patterns.
* Six weeks holiday (including bank holidays).
* 15% discount in our supermarkets and convenience stores available from the day you join us.
* Additional 10% discount card for a Friend or Family member.
* Career progression and development opportunities.
* Subsidised in‑store cafe or shop floor ranges.
* Competitive pension and life assurance.
* Healthcare/Well‑being benefits including Aviva Digital GP.
* Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more.
* Optional payroll charity donations.
* Family‑friendly policies: 26 weeks maternity and adoption leave, neonatal and fertility leave.
Ready to apply? Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails.
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