Mercedes Benz Derby – Sell My Car Specialist
£13,333 + OTE £16,000 + Employee Benefits
20 hours per week
Benefits
At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more…
1. Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family
2. Annual leave - A minimum of 33 days annual leave (including bank holidays), rising with long service
3. Looking to develop? - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team
4. Your Wellbeing - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face
5. Your Discount - From Apple to Asda and everything in between, we offer discounts that save you money every day
6. Your Finances - Effortlessly grow your savings with our Share Scheme, we will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more
7. Drive with us - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family
8. Your Health - From gym discounts to cash healthcare plans, find everything you need to look after your health
9. Cycle to Work - Get a bike and or cycling gear at a significantly reduced price
10. A company that cares - We believe Inchcape is for everyone and we’re dedicated to building a diverse, inclusive, and authentic workplace
Job Introduction
The purpose of the Sell My Car Specialist is to increase used car purchases. In the role you will facilitate the consistent and accurate appraisal of all vehicle purchase opportunities. Increasing the volume of purchases and subsequent profit margin for the group. Using excellent interpersonal skills, with an ability to communicate on a daily basis with customers, empathise with their needs and ultimately purchase their vehicle whilst offering a fantastic level of service synonymous with the Inchcape experience. You will be responsible for gathering information for reporting.
Main Responsibilities
11. Purchase used car stock via site and sell my car opportunities. This includes approaching service customers where the car fits our current stock needs.
12. Search Auto trader for specific models offered by private sellers
13. Follow up centre non buyers as well as vehicles offered but not purchased by both by Sell my car and dealership opportunities
14. Achieve an agreed purchase target pm, made up of MB product plus other makes /models that can be sold in group
15. Appraise, verify and negotiate the purchase of cars direct from customer or via the site
16. Check, inspect and test incoming stock and complete appropriate paperwork
17. Maintain accurate records
18. Work with the site team on gridding of all stock both Sell My Car and site purchases, assisting in progressing stock for preparation
19. Check, inspect and test incoming stock and complete appropriate paperwork
20. Market intelligence - Liaise with Group Used Cars plus other sites around the group on vehicle specifications and known common issues and faults
21. Work directly with the site and Group Used Car Team central function
22. Build and maintain relationships with all team members
23. Responsible for accepting any/all vehicle deliveries to site and completing full vehicle inspection.
24. Controlling trade vehicle collections, ensuring vehicle starts and drives
The Ideal Candidate
25. Work as part of a team
26. Attention to detail
27. Builds warm and friendly rapport with customers
28. An effective multitasker
29. Previous experience in the used car market would be an advantage
30. Welcomes feedback and support to optimise performance
31. You must have excellent communication skills both in person and on the telephone