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Systems support engineer - it

Bristol (City of Bristol)
Support engineer
Posted: 6 January
Offer description

Role: SystemsSupportEngineer- IT Location: Bristol Duration: 12months Role Type: Onsite Salary: Around£48/ hr depending on e xperience Role Overview: Our globally renowned aerospace client is seeking a PLM Process & System Specialist to be based in Bristol .TheroleprovidesspecialistsupportforProductLifecycleManagement(PLM)processesandthe Siemens Teamcenter system across the clients programmes, ensuring effective deployment, configuration, governance, and user adoption. Thepostholderwillsupporttheplanning,implementation,andcontinuousimprovementofTeamcenter (ActiveWorkspaceandDesktop),deliveringusertraining,systemadministration,andmulti-levelsupport to ensure compliance with regulatory, contractual, and configuration management requirements. Key Responsibilities: Supporttheplanning,deployment,configuration,testing,andenhancementoftheSiemens Teamcenter PLM system. Deliverend-usertrainingandface-to-facesupporttoprogrammeteamsandstakeholdersacross the clients sites. Provide full L1L3 system support, including access administration, ticket triage, troubleshooting,issueresolution,andescalationtovendorsorinfrastructureteamsasrequired. Administerrole-basedaccesscontrolandconductuseraccessauditsinlinewithsecurityand compliance requirements. Coordinateandimplementsystemconfigurationchangesandcapabilityupgrades,including verification and validation of PLM functionality. Develop,maintain,andpublishPLMsystemreportingandprogramme dashboards. Maintainuserdocumentationandinternalwebcontenttosupportconsistentsystemuseand process adherence. Identifyrisks,issues,andopportunitiesrelatingtoPLMprocessesandsystemperformance, supporting the development of mitigation actions. Compile,analyse,andreportdatatodemonstratecompliancewithregulatory,contractual,and configuration management obligations. Skills,Knowledge& Experience: Stronghands-onexperienceusingSiemensTeamcenter,includingActiveWorkspaceand Desktop applications. GoodunderstandingofPLMprinciples,engineeringdesignprocesses,andproductdata management. Experiencesupportingconfigurationanddatamanagementacrossdesign,test,and manufacturing environments. Excellentinterpersonal,facilitation,andproblem-solving skills. Abilitytobuildeffectiveworkingrelationshipsacrossmultidisciplinary teams. Highattentiontodetail,strongqualityfocus,andtheabilitytomanageworkload independently. Excellentwrittenandverbalcommunicationskillsatallorganisational levels. Additional Information: Eligibilityandwillingnesstoobtain SCclearance is required. Therolewillprimarilybe office-based tosupportface-to-faceengagement,withtravelrequired to client sites during system rollout and training phases. UKNationalsonly ,inlinewithsecurityrequirementsassociatedwithdefence programmes.

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