Service Desk Support (L2) Immediate Start
Location:London, UK (Onsite, 5 days per week with on-call rota and after-hours support as needed)
Contract:6 months initially (immediate start required)
Day Rate:£170-£200 inside IR35
Our client, a large global consultancy, is seeking an experiencedService Desk Support Engineer (Level 2)to join a growing team in London. This role requires hands-on expertise in troubleshooting and resolving complex technical issues while delivering excellent customer service to end-users across multiple sites.
Key Responsibilities:
1. Providesecond-level supportfor incidents and service requests across various channels.
2. Troubleshoot and resolve hardware, software, network, and performance issues(AD, Intune, Exchange, etc.).
3. Deliverin-person supportat Head Office locations and facilitate hardware requests.
4. Maintain and administer IT systems, using...