Property Administrator for Lettings & Sales
Location: Umega Offices – Ferry Road & Brunswick Street, Edinburgh (Hybrid: up to 2 days WFH per week)
Job Type: Full-time, Permanent
Salary: £24,000 – £27,000 (depending on experience)
Important: Applications must include a cover letter. CVs alone will not be considered.
Why Join Umega?
We're not your typical letting and estate agency – we're award-winning, people-focused, and passionate about making renting and property management better.
At Umega, you'll be part of a supportive, ambitious, and fun team that values innovation and people.
The Role
We're looking for a positive, organised, and detail-focused Property Administrator to support our Lettings and Sales teams.
This is a fast-paced role where you'll help referencing for new tenancies, onboard landlords/vendors, and keep property admin running smoothly.
Key Responsibilities
You will:
* Manage tenant referencing and prepare tenancy documents
* Draft and issue legally accurate leases within deadlines
* Support landlord and vendor onboarding (compliance, ID checks, Anti-Money Laundering checks)
* Upload and maintain property details in our systems
* Arrange maintenance works for sales properties if required (liaising with contractors, quotes, invoices)
* Keep sales documentation and trackers up to date (T&Cs, works required, completion dates, etc.)
* Manage deposit requests and liaise with tenants on referencing queries
* Assist with move-in and move-out tasks (keys, inventories, welcome packs, solicitor updates)
* Provide admin support to negotiators and the wider team
* Look for ways to improve processes and streamline admin
About You
We'd love to hear from you if you are:
Highly organised, detail-oriented, and able to juggle multiple priorities
Customer-service focused (minimum 2 years' experience)
A confident communicator who enjoys working with people
Tech-savvy and quick to learn new systems
Proactive, adaptable, and a problem-solver
Able to work both independently and as part of a team
Excited about working in a growing, innovative company
Desirable (not essential):
* Experience in administration (preferably in lettings, sales, or customer service)
* Knowledge of the property market
* Full UK driving licence (helpful but not required)
* Familiarity with software such as Slack, Front, Reapit, IRE, Payprop, Manifestly, Excel
What's in it for you?
Here's what Umega offers:
A fun, ambitious, and supportive team
32 days annual leave (extra days after 2+ years)
Hybrid working (up to 2 days WFH per week)
Casual dress code
Company pension scheme
Enhanced parental leave
Private healthcare (Vitality)
Cycle-to-work scheme
Employee discounts & voucher rewards
Free tea, coffee, fruit & regular treats
Regular reviews, 1:1s, and progression opportunities
Volunteering opportunities
Team events, celebrations & inclusive culture
The Details
* Start date: ASAP (but we'll wait for the right person)
* Schedule: Monday–Friday 9:00AM - 5PM
* Location: Edinburgh offices (Ferry Road & Brunswick Street) + Hybrid (up to 2 WFH days per week, subject to business needs)
* Salary range : £24,000 – £27,000 (experience dependent)
How to Apply
Please send us:
* Your CV
* A cover letter telling us:
* What you can bring to this role and our award-winning team
* Why we'd be mad not to hire you
Applications without a cover letter will not be considered.
Job Types: Full-time, Permanent
Pay: £24,000.00-£27,000.00 per year
Benefits:
* Work from home
Experience:
* Customer service: 1 year (required)
Work Location: Hybrid remote in Edinburgh EH5 2DL