Swissport is seeking a Head of Customer Services at Birmingham Airport. In this pivotal leadership role, you'll drive exceptional service standards while managing a high-performing team. Your responsibilities include ensuring compliance with safety regulations, monitoring KPIs, and delivering on performance targets. We require 3–5 years of customer service management experience and a passion for developing teams in a fast-paced environment. Join a people-focused culture that values teamwork, diversity, and development opportunities.
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