Salary: £30,000 - 30,000 per year Requirements: Previous experience in technical or customer support Comfortable troubleshooting software platforms Strong communication and problem-solving skills Ability to explain technical issues in simple terms Organised and able to manage multiple tickets IT-literate with CRM or ticketing system experience Responsibilities: Provide technical support to customers Manage customer queries via phone, email, and online systems Escalate complex issues to development teams Monitor system performance and report recurring issues Maintain high customer satisfaction levels Technologies: CRM Hardware Support More: We are a technology-driven compliance innovator focused on transforming how compliance is delivered and managed through intelligent hardware, powerful software, and real-time data. In this role, youll act as the first point of contact for customers, providing essential technical support across our compliance platform and connected devices. We offer a competitive salary of £28,000 - £30,000, structured training and development, career progression in a growing tech business, and a supportive and collaborative environment where you will gain exposure to innovative compliance technology. last updated 14 week of 2026