Assistant building manager

Our client is an established operator in the Build to Rent sector, managing a portfolio of residential sites and delivering a high-quality living experience for their residents. They take pride in the communities they create and the service they offer, and this role sits at the heart of that, based at their Gillingham, Kent site.

The rol

eThis is a 12-month fixed-term contract supporting the Building Manager across the full range of day-to-day site operations. You'll be the first point of contact for prospective and existing residents, assist with lettings administration, coordinate maintenance, and help keep everything running smoothly on site. Hours are Monday to Friday, 9am to 5:30pm

What you'll be doi

• ngHandling enquiries from prospective tenants by phone and email, booking and conducting in-person viewings, and supporting the lettings and onboarding proce
• ssUsing FixFlo to log and manage reactive maintenance requests, keeping residents updated and liaising with contractors to ensure works are completed on ti
• meSupporting the leasing and contracts team with referencing, holding fees, move-in and move-out checklists, and Reposit eligibility chec
• ksConducting check-in and check-out inspections using Inventory Hive and feeding dilapidation findings back to the Building Manag
• erAssisting with tenancy renewals, end-of-tenancy works, and planned preventative maintenance coordinati
• onProviding general cover for the residents' team and supporting community events as need

ed
Skills and experie

nceEssent

• ialExperience managing competing priorities in a busy, customer-facing environm
• entStrong written and verbal communication skills, including drafting corresponde
• nceConfident IT skills across Microsoft Off
• iceA genuine interest in residential property and a willingness to le
• arnA customer-first mindset with a high standard of personal accountabil

ityDesira

• blePrevious experience working in the private rented or Build to Rent sec
• torFamiliarity with Qube property management softw