Responsibilities / Tasks Responsibilities / Tasks Responsible for: The typical duties of a Field Service Engineer whilst providing supervisory support to the Regional Manager including the administration, financials, people management and business development of the region. To also include customer relations and PR. All job costs are kept within budget and discussed with the Regional Manager Job sales and margins achieve budget, or if this is unlikely to be the case, an early warning is given to the Regional Manager. Outstanding debt queries are answered and dealt with promptly and every assistance is provided to the Regional Manager and Credit Controller to collect overdue debts. All credit notes are authorised by the Regional Manager To ensure all invoices are raised promptly on job completion in order to keep work-in-progress to a minimum. To assist in the growth of the business in line with preset targets. To assist in identifying opportunities within our customer base for the sale of our services. To assist in building relationships with potential customers and bring in new business. To act in a professional, courteous and business-like manner at all times. To enhance the reputation and 'presence' of the company in the market place. Your Profile / Qualifications To assist the Regional Manager (where applicable) to manage the utilisation of the engineers in an efficient and effective manner, maximising chargeable hours wherever possible. To assist in keeping engineers sufficiently informed about company procedures and other information so that they can represent the company in a professional manner. To ensure that engineers are kept fully informed and updated on Health and Safety matters, by liaising with the health and safety officers at Head Office, Sittingbourne. To liaise with HR on any employee HR matters or sickness absence related issues To assist the Regional Manager to maintain effective team work, employee motivation and morale within the region. Did we spark your interest? Then please click apply above to access our guided application process.