Body Shop Receptionist (Maternity Cover)
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Full driving licence required
Are you enthusiastic, reliable, organised, and customer-focused? Do you have the ability to make people feel comfortable in conversation? If the answers are “yes,” would you like a career in the automotive industry as a Body Shop Receptionist?
Whether or not you are experienced, we equip you with the required skills through industry-leading training. Hartwell is a leading multi-franchise retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations, we are seeking a Body Shop Receptionist to join our team at the dealership in Grimsby.
Main Duties Include But Are Not Limited To
* Managing incoming repair notifications and dealing with them in a timely manner
* Agreeing on a clear repair path with the customer and insurance partner
* Arranging recovery and mobility options within insurer guidelines
* Keeping customers updated throughout the repair process
* Chasing parts to ensure a smooth repair process
* Updating electronic insurer and repairer software at all stages
* Invoicing accurately and maintaining keen attention to credit control
* Updating parts on estimating systems
* Chasing outstanding debts alongside the accounts department
* Identifying and executing additional sales opportunities via upselling repairs
* Assisting the management team in providing excellent customer service
Benefits
* Employee discount
* On-site parking
* Company events
* Employee benefits and wellbeing platform
* Free parking
* Workplace pension
Additional Details
* Seniority level: Entry level
* Employment type: Other
* Job function: Administrative
* Industries: Automotive
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Location: Grimsby, England, United Kingdom
This job is active as of now.
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