An exciting opportunity has arisen to join a prestigious freight and logistics company, Rowsy International Ltd, based in Hounslow. We are looking for a motivated and enthusiastic Business Administration Apprentice to support our management and professional services teams in a dynamic office environment.
Working week
Monday to Friday
9:00 AM to 5:30 PM (1-hour lunch break)
30–35 hours per week (depending on contract)
Wage
£8.00 per hour
Wage rises to National Minimum Wage after 12 months if over 19+
Qualification
Business Administration level 3
Duration: 18 Months
Training Provider: LMP Education
Duties and Responsibilities
* Liaising with internal departments and providing general administrative support
* Handling enquiries from new and existing customers professionally
* Accurate data entry and database management
* Drafting and sending professional correspondence via email and post
* Managing incoming phone calls; taking and delivering messages accurately
* Delivering first-class customer service when representing Rowsy International
* Assisting in the coordination of the company's social media presence
* Organising courier deliveries and collections
* Assisting with invoice generation and resolving invoice queries
* Preparing documents and maintaining filing systems (including archiving)
* Monitoring and ordering office supplies; reporting equipment issues
* Supporting meeting arrangements and informing attendees
* Keeping the reception and office areas tidy and presentable
Key skills and Attributes
* Good communication and interpersonal skills
* Strong attention to detail and accuracy
* Willingness to learn, take initiative, and adapt to new challenges
* Good organisation and time management skills
* Basic IT proficiency (Microsoft Office: Word, Excel, Outlook)
* Positive attitude, professional approach, and strong work ethic
Qualifications
* GCSEs (or equivalent) in English and Maths, grade 4/C or above
* No prior experience is necessary – full training will be provided
About The Employer
Rowsy International is one of the leading providers of courier services, sea freight and air freight services in the United Kingdom. Our primary focus is to ensure that our customers receive their items at the desired destination at the desired time. We operate a "no excuses†policy, thus our customers are never disappointed.
LMP-ADMIN