The Care Support Worker will work within Imaging Services to support the delivery of patient-centred care.
Duties will be undertaken following appropriate training and competency assessment and always within agreed scope of practice.
The post holder will welcome and orientate patients, provide reassurance, support dignity and privacy, and assist with patient positioning and preparation for imaging procedures.
The role includes acting as a chaperone for intimate examinations, ensuring compliance with safeguarding and chaperoning guidance.
The post holder will support the maintenance of clinical areas, prepare rooms for clinics and imaging sessions, clean and restock equipment, and assist with the safe movement of patients and equipment.
They will work collaboratively with Radiographers, Radiologists, Sonographers, nursing staff and other members of the multidisciplinary team.
The role requires flexibility to work across designated Imaging areas and a commitment to delivering high standards of patient care, safety and experience.
Main Responsibilities
* Welcome, assist and reassure patients and relatives in a compassionate and professional manner.
* Support patient preparation and aftercare as delegated by registered staff.
* Act as a chaperone during intimate examinations in line with Trust policy.
* Assist with patient mobility, transfers and positioning using appropriate equipment.
* Observe and report any changes or concerns in a patient’s condition.
* Prepare and maintain imaging rooms and clinic areas.
* Clean equipment and clinical areas in accordance with infection control policies.
* Assist with stock control, deliveries and equipment checks.
* Communicate effectively with patients, carers and the multidisciplinary team.
* Escalate concerns appropriately and in a timely manner.
* Support a positive, respectful and inclusive working environment.
* Work within Trust policies, procedures and competencies.
* Maintain patient confidentiality and data protection standards.
* Participate in training, supervision and Personal Development Reviews.
* Contribute to audits, quality improvement and service development activities as required.
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