About The Role
Team Clinical Leadership team
Working Pattern -Hybrid 2days per week in either the Vitality Bournemouth or London offices.Full time hours.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
* Previously demonstrated underwriting experience in medical insurance or life (preferable a minimum of 2 years) although we will consider strong candidates with transferable experience too
* Strong understanding of underwriting processes, risk assessment, and regulatory requirements
* Strong analytical and problem-solving abilities
What this role is all about:
As the Medical Underwriting Service and Operations Lead, youll drive innovation and be in front of changes across our underwriting function. Youll oversee servicing and underwriting for both new and existing business, with a focus on improving processes, digitising the customer journey, and enhancing broker and client experiences.
Youll work closely with the Team Manager and have cross-functional accountability in areas like risk, systems, service delivery, and transformation. A key part of the role is directing automation and data-driven improvements to deliver consistent, high-quality service.
Key Actions
Leadership:
1. Lead underwriting and servicing operations, collabora...