Service Advisor Required, in Worthing
Our client, a reputable Commercial Vehicle Main Dealer in Worthing, West Sussex, is seeking a highly skilled Service Advisor to join their expanding team.
This is an excellent opportunity for motivated professionals with automotive experience to progress within a structured and supportive environment. The successful professional will play a vital responsibility in delivering exceptional customer service while managing service department operations effectively. As a Service Advisor, your communication and organisation skills will be essential to ensure smooth workflows and satisfied customers.
Benefits
* Competitive basic salary up to £34,000, with OTE of approximately £37,000
* Full manufacturer training to enhance technical and customer service skills
* 22 days holiday plus bank holidays, with birthday and Christmas gifts
* Company pension scheme
* Future development opportunities within the group
* Supportive management structure with ongoing training and career progression
Duties
* Handle customer enquiries promptly and professionally as a Service Advisor
* Qualify service needs and diagnose vehicle issues where applicable
* Obtain clear customer agreements for work to be carried out
* Manage the service department loading system efficiently in line with workshop capacity
* Oversee the handover and administration of loan vehicles
* Explain work carried out on vehicles to customers, ensuring clarity and obtaining authorisation
* Adhere to manufacturer service requirements and standards
* Maintain accurate records and relevant systems at all times
* Follow safety protocols and uphold company policies on working practices
Requirements
* Full UK Valid Driving Licence
* Proven experience as a Service Advisor, preferably within the Automotive or Commercial Vehicle Sector
* Organisation skills with the ability to manage multiple tasks effectively
* Customer-focused attitude with excellent communication skills
* Knowledge of Kerridge or similar dealership management systems is advantageous
* Understanding of vehicle systems and common issues
* Right to live and work in the UK
Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Worthing and West Sussex, today to discover more about this fantastic opportunity.
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