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Customer Service Executive / Bank Cashier, Londonderry
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Client:
Location:
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
630d68354ba6
Job Views:
4
Posted:
12.05.2025
Expiry Date:
26.06.2025
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Job Description:
Your new company
It is a well-known bank with branches across the North & South of Ireland. Hays has been appointed to recruit a Customer Service Executive / Bank Cashier to join their team. The role will be based in Derry City.
Your new role
As Customer Service Executive / Bank Cashier, you will provide a professional, friendly, and engaged service to customers. You will be a visible and active presence in the branch, delivering a personal customer experience. Your responsibilities will include the following:
* Greeting and engaging with customers on the banking hall floor – enquiring as to their needs
* Guiding customers to the appropriate self-service options – mobile app, Internet banking, and kiosks. Directing to Teller/Customer Service if required
* Handling basic queries and complaints – directing to senior staff as required
* Engaging with customers using iPads, updating customer information and sales needs
* Identifying sales opportunities, handing over to suitable staff as required
* Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the day.
What you'll need to succeed
Previous experience in a customer service position with cash handling responsibilities. Excellent communication and interpersonal skills, the ability to work as part of a team in a busy branch, resilience, and a hard-working attitude within a busy work environment.
What you'll get in return
A 12-month contract with a leading bank and weekly pay.
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