IT Support Specialist (BBBH10680) Perth, Scotland
Salary: GBP25000 - GBP30000 per annum + benefits
IT Support Specialist
Hybrid (Perth)
Permanent
The Role
We are looking for a proactive and technically skilled IT Support Specialist to work with our clients' Technology Manager. In this role, you’ll provide day-to-day technical support to staff while also contributing to innovative technology projects that benefit local businesses globally.
Key Responsibilities:
* Provide first-line technical support for hardware, software, and systems issues
* Install, configure, and troubleshoot laptops, printers, and other peripherals
* Maintain accurate IT documentation, including manuals and user guides
* Administer user accounts across Google Workspace, HubSpot, and WordPress
* Perform routine system maintenance tasks such as updates, backups, and antivirus scans
* Support IT projects including software rollouts, system upgrades, and network improvements
* Deliver staff training on IT procedures and best practices
* Stay up-to-date with emerging technologies and industry trends
* Communicate clearly and effectively across all levels of the organisation
* Ensure data integrity through regular maintenance, including data cleaning, validation, and organisation across systems
* Strong technical aptitude and troubleshooting skills
* Proficiency with Windows and macOS operating systems
* Familiarity with computer hardware components and peripherals
* Excellent communication and interpersonal skills
* A customer service-oriented mindset and eagerness to help others
* Ability to manage tasks independently and collaborate within a team
* Willingness to learn and adapt to new technologies
* Prior experience in a help desk or IT support role
* Experience with Google Workspace and macOS operating systems
* Experience with remote desktop support tools and ticketing systems
* Familiarity with WooCommerce or other e-commerce platforms
* Degree in IT, Computer Science, or a related field
What you’ll bring:
* Attention to detail and logical thinking
* Excellent written and spoken English
* Interest in contributing to technology projects
* Flexible, resilient, and highly organised
* Proactive with strong analytical and problem-solving skills
* Team player with a strong sense of service
* Trustworthy and capable of handling sensitive information appropriately
* Flexible working options, including remote and hybrid working
* Private healthcare through Vitality
* Opportunities for ongoing training and development
* A values-driven, collaborative team environment
Name:
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Email: @
Phone:
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CV / Resume:
Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
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