Hospitality Starts Here – Build Your Future with Cairn Group Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of. About the Role: As our Central Support Office Receptionist, you’ll be the first point of contact for clients, partners, and guests—a friendly, polished presence who sets the tone for the entire office. Your role will include managing incoming calls, greeting and assisting visitors, coordinating meeting room bookings, and handling general front desk administration. With your calm efficiency and attentive manner, you’ll ensure every visitor interaction is smooth, professional, and memorable. About You: The Face of the Office – You bring a warm, approachable attitude and represent the company with confidence and professionalism. Customer-Focused – You make every guest feel welcome, comfortable, and supported—whether in person, on the phone, or via email. Collaborative Communicator – You liaise effortlessly with colleagues across departments to keep communication clear and service seamless. Composed & Capable – Even in a fast-paced corporate setting, you remain calm, organised, and solution-focused. Detail-Oriented – You take pride in your appearance, your workspace, and the quality of your work. Proactive & Efficient – You anticipate needs, manage your time well, and handle reception tasks with reliability and precision. Dependable & Adaptable – You’re available to work across weekdays and occasionally flex to meet business demands. About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests. Benefits: Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check, Get Paid in Real-Time with Wagestream : Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time, Stay, Relax and Recharge : Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break, Delicious Discounts : Indulge a little with 50% off food and drinks across our hotels, bars and restaurants, Spa Discounts : Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs, Retail, Cinema & Fun Discounts : Enjoy exclusive access to savings on shopping, cinemas trips and fun days out, Rise with Us : From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals, Superstar Awards : Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life, Long-Service Awards : Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment. Recommend a Friend : Bring great people into the team and earn a bonus when they join! 24/7 Support : We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere. Pension Scheme : Plan for your future with our pension plan, designed to help you build long-term security. Year-Round Incentives : Enjoy fun incentives, exciting challenges, and surprise perks throughout the year! Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.