Job Title: Business and Customer Support Assistant Salary: £14.18 per hour Location: Various Council buildings Contract Type: Temporary until 31 March 2026 Our client is seeking two Business and Customer Support Assistants to support the Legal Team with licensing applications and a range of administrative duties. These roles will also involve occasional reception cover at different Council buildings. Posts Available Post 1: 28 hours per week, worked over 4 days (day off to be agreed) – Temporary until 31 March 2026 Post 2: 36.25 hours per week, worked over 5 days – Temporary until 31 March 2026 The Role You will provide high-quality business and customer support, primarily assisting with the processing of licensing applications in line with legislation and council policies. You will issue licences, respond to enquiries and complaints, and manage a variety of administrative, financial, and project-related tasks. The role requires strong IT skills, excellent organisational abilities, and a customer-focused approach. Key Responsibilities Provide excellent customer service from the first point of contact, including by phone, face-to-face, online, and within council buildings Ensure customers receive accurate information and timely services wherever possible Assess and process customer requests in accordance with legislation, council guidance, and policies Handle enquiries and complaints professionally and ef...