Tenant Liaison Officer
Temporary Ongoing
£19.00- 21.50 Hourly, Weekly Pay
Long Eaton, Nottinghamshire and surrounding areas
Do you have experience in the Property Services or Construction sector dealing with residents? Are you looking for the next opportunity to rectify problems and utilise your tenant liaison skills
We're looking for a proactive and people-focused Resident Liaison Officer to join the team in Nottinghamshire and nearby. You'll be the vital link between residents and project teams, ensuring works run smoothly and tenants feel supported throughout.
Duties of the Tenant Liaison Officer's role will include, but is not limited to:
* Providing support residents during and after works to their homes, ensuring high levels of customer satisfaction
Developing effective working relationships with residents, clients, subcontractors and site personnel
* Ensuring effective communication to residents
* Observing site Health and Safety rules and reporting risks
* Carrying out individual resident inductions including the RLO process, scope of works, property and personal belongings condition surveys with photographs for evidence
* Arranging access with the resident to enable the work to their home
The successful Resident Liaison candidate will have:
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