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Customer relations administrator *temporary

Newcastle Upon Tyne (Tyne and Wear)
Temporary
Office Angels
Posted: 18 September
Offer description

Join Our Client as a Customer Relations Administrator! Are you a people person with a passion for providing excellent customer service? Our valued client is seeking Temporary Customer Relations Administrator to support their team for 3 months! Location: Newcastle City Centre Working Hours: Monday - Friday, Full Time hours Contract Type: Temporary Hourly Rate: £13 per hour paid through Office Angels on a weekly basis Start Date: ASAP, with a minimum commitment of 3 months What You'll Do: As a Customer Relations Assistant, you will be the friendly voice and supportive presence our customers rely on. Your role will be pivotal in ensuring our clients have a seamless experience with our services. Key responsibilities include: Engaging with customers via phone, email, and chat to address inquiries and resolve issues promptly. Collaborate with internal teams to ensure timely receipt and sharing of information related to complaints and queries, supporting the achievement of complaint handling targets. Collecting feedback to help us continually improve our offerings. General administration duties when required. What We're Looking For: We're on the lookout for enthusiastic individuals with a knack for communication and a passion for helping others. Our ideal candidate will possess: Previous experience in a customer service or customer relations role Excellent verbal and written communication skills-your ab...

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