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Client services representative

Abingdon
Concord Wealth Partners
Client services representative
Posted: 21h ago
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Client Service Representative / Administrator – Abingdon Office

Experience: Bachelor’s degree or 2+ years of relevant administrative/client service experience

Compensation & Benefits: Competitive salary, bonus potential, retirement plan, medical insurance, and more

About Concord Wealth Partners

Concord Wealth Partners (CWP) is a fast-growing independent Registered Investment Advisor (RIA) with offices in Abingdon, VA; Rockville, MD; St. Paul, MN; Charlottesville, VA; Huntington, WV; and Worcester, MA. For over 20 years, our mission has been to be our clients’ most valuable resource, delivering institutional-quality investment management, comprehensive financial planning, and strategic tax advice.

We are seeking a motivated, detail-oriented Client Service Representative / Administrator to join our team in Abingdon, VA. This role is ideal for someone who enjoys working in a fast-paced, team-oriented environment and values delivering outstanding client service.

About the Role

The Client Service Representative plays a key role in supporting our financial advisors and delivering a seamless, high-touch experience to our clients. You’ll help manage operational tasks, maintain organization within the office, and communicate directly with clients to address requests, assist with account servicing, and ensure that our day-to-day operations run smoothly.

Key Responsibilities

• Greet clients and visitors in a professional and welcoming manner

• Process new account openings, account maintenance requests, contributions, and withdrawals

• Respond to client service requests and inquiries via phone, email, and in-person

• Handle incoming calls and manage daily correspondence

• Prepare and mail client documentation and periodic communications

• Coordinate advisor calendars and support meeting scheduling

• Manage office supply inventory and maintain a clean, organized workspace

• Support internal team workflows and assist with various administrative duties

What We’re Looking For

• Bachelor’s degree or at least 2 years of administrative or client service experience

• Highly organized with strong time management and attention to detail

• Excellent communication skills—both written and verbal

• Professional, client-first demeanor with a team-oriented attitude

• Proficient in Microsoft Office Suite; experience with financial software a plus

• Previous experience in a financial services environment is helpful, but not required

What We Offer

• Competitive salary based on experience

• Performance-based bonus opportunities

• Retirement plan with employer match

• Medical, HSA, disability, and life insurance benefits

• Paid vacation and holidays

• Ongoing professional development and continuing education support

• Collaborative, growth-focused work environment

• Partial remote flexibility after initial training period

Ready to grow your career in a firm that values service, integrity, and teamwork?

Apply today by submitting your resume and cover letter. Only candidates who submit both will be considered.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time

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