Location: Ingatestone, East Anglia.
Salary: £16.41 per hour.
Hours Per Week: 40.
Location: Shaftesbury East Anglia.
Service Delivery Lead role at Shaftesbury East Anglia is an inspiring and committed leadership position focusing on delivering outstanding person‑centred services for individuals with disabilities, enabling independent and meaningful lives.
This role does not qualify for visa sponsorship, as it does not meet the salary requirements set by the Home Office.
Responsibilities
- Taking full ownership of service delivery, quality and continuous improvement
- Developing and embedding effective systems and processes
- Supporting staff to deliver professional, flexible and personalised care
- Working collaboratively with relevant governing bodies and partners
- Contributing to service development and new business opportunities
- Ensuring compliance with all regulatory and quality standards
Qualifications
- Hold a Level 5 qualification in Health & Social Care, or be willing to work towards it
- Have experience supporting adults with a range of disabilities and support needs
- Be confident leading teams and driving service quality
- Share our values and belief in person‑centred, community‑focused support
Benefits
- Birthday Off – Frontline care staff can take their birthday off from annual leave and receive a birthday card
- Gift vouchers: £30 for a good rating, £50 for an outstanding rating
- Recognition & Rewards – personal letters from Executive Leadership and gift vouchers up to £50
- Excellent training package – ongoing development and support
- Generous annual leave: 25 days + 8 bank holidays for the first 5 years, increasing to 28 days + 8 bank holidays after 5 years
- Pension scheme
- Employee Assistance Programme – support when you need it most
EEO Statement
Shaftesbury is committed to safeguarding, promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities, therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
