Role: Director - Sales – UK/Europe
Location: London, UK
Type: Permanent
Desired Industry Experience: 12+ Years
Relevant Experience:
The incumbent should have at least 9-12 years of experience in Software and Services sales in the European Market, with exposure to the EMEA region being advantageous, along with a proven track record and excellent sales credentials. Candidates should have solution selling and new account generation experience in Customer Experience Management Solutions including CMS, UX/UI, CRM, CCM, Platform Engineering, Data Analytics & Integration solutions across different technology platforms in the Insurance, Healthcare, Pharma, and Lifesciences industry sectors.
Role Description:
* Achieving booking, billing, and profitability targets for the region.
* Prospecting, qualifying, proposing, negotiating, and closing mid/large-sized business deals.
* Developing a healthy pipeline of suspects and prospects and accurately forecasting business deals to be closed.
* Formulating GTM strategy for new leads & pipeline, winning new accounts, and expanding business in existing accounts for CXM, CCM, CRM, Data Analytics, and Integration solutions and services.
* Understanding & experience in Insurance, Healthcare, Pharma, and Lifesciences industry sectors.
* Setting customer expectations consistent with service offerings and delivery potential.
* Building credible and lasting relationships with prospects and customers for repeat business.
* Maintaining contact and opportunity information complete, accurate, and in a timely manner in CRM.
* Developing a comprehensive channel strategy and multipoint lead generation.
* Attending and representing the company at various business and industry meetings and trade shows.
Desired skills:
The ideal candidate must possess the following qualities:
* Residing in the UK and willing to work across the EMEA region.
* Fluency in English.
* In-depth knowledge of the dynamics of the IT services industry.
* Proven account "hunter".
* Excellent leadership skills.
* Extensive experience in direct selling of IT solution services.
* Successful track record in pursuing business supporting CXM, CCM, CRM, Data Analytics, and Integration solutions across different technology platforms in Insurance, Healthcare, Pharma, and Lifesciences sectors.
* Good to have an established network of business contacts in CCM Solutions (Quadient, Smart Communications, OpenText Extream) domains.
* Knowledge/experience with cloud-based applications – B2B.
* Broad knowledge/experience with WCM, CCM, DWP, CRM, ERP, ECM, RPA, Integration Solutions, Analytics, AMS enterprise-level products/services.
* Experience with Managed Services offerings.
* Built partnership channels to market.
* Developed strong sector-specific expertise.
* Ability to convince, handle objections, and close big-sized deals quickly.
* Relevant C-level contacts in the European market.
* Dynamic, proactive sales approach, and solution-oriented mindset.
* Experience working in Indian Offshoring Services environments, understanding their dynamics and cultures.
Academic Qualification:
Bachelor’s degree in computer science or IT is an added advantage.
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