Job Details
Grade: 5A
Salary: £.58 - £28,.83 per annum
Hours: 35 hours per week
Contract Duration: Temporary until 31/03/ or earlier return of the post holder
Interviews will be held 7th, 8th or 9th October
Role Purpose
We have an exciting opportunity for a highly motivated Customer Advisor to join our Customer Advice and Support Service based at the Hawick Contact Centre. The post is a full time Temporary Contract to 31/03/. You will provide advice and support to customers via telephone, email, live chat and face to face on a wide range of council services while delivering exceptional customer service. This role will suit you if you are a people person and a fast learner with excellent IT and customer service skills.
Essential
At least 5 SCE Standard Grades at level 3 or above (or equivalent) including English.