TXM Recruit is working with a well-established engineering and manufacturing business to recruit a Service Engineer to join their expanding operations team. This is a varied, hands-on position suited to an engineer who enjoys problem-solving, working with complex equipment, and delivering high-quality technical support both on-site and in the field. The Role As a Service Engineer, you will be responsible for supporting customers through maintenance, repairs, upgrades, and technical assistance. You will play a key role in ensuring products perform to the highest standards while delivering a professional and responsive service. This position offers a balance of site-based work and travel to customer locations, providing excellent exposure to different environments and challenges. Key Responsibilities Customer Support & Field Service Deliver professional, customer-focused technical support Build and maintain strong relationships with customers Explain technical issues and solutions in a clear and accessible way Provide training to end users on equipment and systems Attend customer sites as required, including occasional overnight stays Manage and resolve service-related issues effectively Service Delivery & Operations Plan, prioritise, and complete service activities within agreed timeframes Ensure compliance with health, safety, and quality standards Maintain tools, equipment, and testing systems to required standards Complete accurate service documentation, reports, and records Support spare parts management and inventory processes Contribute to continuous improvement of service procedures and processes Skills & Experience Essential HNC (or equivalent) or relevant hands-on engineering experience Strong fault-finding and problem-solving skills Experience within an engineering, manufacturing, or technical environment Knowledge of mechanical and/or electrical systems Understanding of health and safety requirements Ability to work independently and manage workload effectively Good IT skills (Microsoft Office) Desirable Experience working on complex engineered products Knowledge of continuous improvement or lean principles Familiarity with ERP systems About You Customer-focused with strong communication skills Organised, proactive, and detail-oriented Comfortable working both independently and as part of a team Adaptable and resilient in a field-based environment Whats on Offer Opportunity to join a growing and supportive engineering environment A varied role combining workshop and field-based work Long-term career development and progression opportunities Competitive salary and benefits package To apply, please submit your CV or get in touch with TXM Recruit to discuss the opportunity in more detail.