Job Advert Job Summary Reporting to the Quality Supervisor, and ultimately to the Quality Manager, the successful candidate will be an active member of the Quality Team, and be an active participant, in the strengthening and development of the work closely with the Production and Enabler Teams to promote a positive Quality Culture and develop our QMS to the requirements of ISO 9001:2015 and BS 3632:2015, and company policies. The purpose of this role is to support the Quality Supervisor with the day-to-day operation of the manufacturing areas. Accountabilities Complete regular Gemba Walks and Internal Audits; Plan document review processes; Support the development and improvement of the Quality Management System; Monitor corrective action investigations and support as necessary, to ensure investigations are thorough and countermeasures are effective; Support with Supplier Risk Assessments, and Second- and Third-Party Audits; Preparing data for regular reporting. Health & Safety * Ensure safe working practices are maintained and current legislation adhered to * Comply with all company health & safety related policies and procedures * Maintain good housekeeping standards and support improvement where necessary Diversity & Inclusion * Ensure services are delivered in accordance with the company equality and diversity policy. KEY RELATIONSHIPS (INTERNAL) KEY RELATIONSHIPS (EXTERNAL) * Production Manager * Shift Manager * Team Leaders * Production Team Coordinator * Production Administrator * Operational Support departments * Design Manager * Technical Manager * Health & Safety / Facilities * HR * Stores Person Specification Requirement Essential Desirable Qualifications Internal auditor trained Experience and Knowledge 3 years in a Quality role, as part of an established Quality Department. Demonstrate QMS / SOP improvements 5 years in a Quality role, as part of an established Quality Department, ideally in a manufacturing or FMCG sector. Gemba walks experience Internal audits experience Supporting and carrying out quality issues investigations, with effective root cause analysis (5 Why, Ishikawa, 8D) Skills, Competencies and Abilities * Excellent time management, planning and organisational skills * Excellent literacy and numeracy skills * Confident decision-making ability * Possess a flexible, supportive and approachable manner * Willingness and flexibility to adapt to new methods and tasks * Able to represent the Company positively, professionally and with credibility * Intermediate level of IT literacy * Good attention to detail * Ability to manage priorities under pressure Communicating, influencing, training and enthusing colleagues in the benefits of zero defects approach Advance level of IT literacy in MS Excel. Experienced with MS SharePoint. Experience with online QMS applications Ability to interpret and analyse data to support improvement opportunities Personal Attributes * Able to achieve a range of objectives * Being proactive * Can effectively work and collaborate with others Values * Strong customer focus * Be passionate and proud * Take responsibility and ownership * Deliver on commitments and accountabilities * Striving to be the best * Thinking and working smartly * Embrace inclusivity and diversity of others Whilst every effort has been made to ensure this job description provides a comprehensive overview of the responsibilities of this role, all employees may be required to undertake other reasonable tasks as requested from time to time. Individual objectives will be agreed in addition to these responsibilities.