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Are you passionate about providing excellent customer service in a fast-paced environment?
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best service in town with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver the best service and experience to our customers.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant, you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create and maintain a fun and friendly environment
* Live the company values, focusing on individual responsibility and team delivery
* Handle cash and operate tills accurately and according to procedures
* Implement store changes and promotions promptly and accurately
You will need to be flexible with your working hours, including shifts.
Benefits We Offer
* 10% Discount Card on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing support through an employee assistance program
* Holiday allowance increasing up to 33 days
* Extra day off for your birthday each year
About Us
Since 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, allowing us to serve millions with unbeatable value.
At Poundland & Dealz, we strive to offer more than just products at great prices; we foster an environment where colleagues can thrive and contribute to our mission of providing exceptional value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact in our communities. Our core behaviors—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, creating a fun, friendly, and inspiring workplace.
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