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Account Manager - 12month FTC, Preston, Lancashire
Location: Preston, Lancashire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Location: High Holborn, London (with regular travel across London)
We’re seeking a talented Account Manager to join our Dual Management team at Abbatt, covering a 12-month maternity leave.
This role is ideal for someone with Area Manager experience in retail or hospitality, especially if experienced in managing multiple sites, leading teams with energy and empathy, and providing excellent service to clients and internal teams.
About the Role
As part of our Dual Management division (our outsourced staffing solution for property managers), you will manage on-site staff across multiple residential buildings in London, including recruitment, onboarding, support, employee relations, and client satisfaction.
You will be based at our High Holborn office but will regularly visit sites to support staff and meet clients. It’s a role that combines HR, operations, account management, and client services.
What You’ll Be Doing
* Oversee staffing at multiple high-end residential properties
* Conduct regular site visits to support staff and maintain morale
* Lead recruitment, inductions, training, and appraisals
* Manage employee relations with HR support and retention strategies
* Perform Health & Safety checks and ensure compliance
Client Relationship Management
* Serve as the main contact for your client portfolio
* Attend service review meetings and produce performance reports
* Address service issues promptly and implement improvements
Operational & Project Support
* Implement and manage staffing contracts
* Manage rotas and ensure site coverage, especially during peak times
* Collaborate with recruitment teams to source talent
* Support temporary staffing needs
* Assist with Payroll and Invoicing
Business Development & Representation
* Represent Abbatt Dual Management at networking and client events
* Promote our services to new and existing contacts
What We’re Looking For
* Experience managing multiple sites in retail or hospitality
* A natural relationship-builder passionate about service excellence
* Ability to work independently and manage your schedule
* Some knowledge of HR processes, employee relations, or Health & Safety (training provided)
* Organised, confident, and effective communicator
* Knowledge of scheduling or HR software is a plus
What You’ll Get in Return
* 25 days annual leave, plus birthdays off and bank holidays
* Season ticket loan
* Gym membership contributions
* Social events, team drinks, and parties
* A warm, supportive team culture
Interested?
If you’re a people-centric leader eager to make a real impact, we’d love to hear from you. This maternity cover role lasts 12 months, with potential for permanent opportunities. Salary is negotiable.
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